Returns & Exchanges
At Samplize, we want you to be confident in your color choices; however, due to the specialized nature of our peel-and-stick paint samples, all sales are final. If your order arrives damaged or incorrect, we are committed to making it right with a prompt replacement.
Return Process
- 1.Inspect Your Order
Upon delivery, please examine your paint samples immediately to ensure they match your selected colors and have arrived in perfect condition.
- 2.Report Issues
If you receive a damaged or incorrect product, contact our support team within 7 days of delivery with your order number and photos of the samples.
- 3.Verification Process
Our quality assurance team will review your claim and verify the discrepancy against your original order specifications.
- 4.Receive Replacement
Once approved, we will ship out your corrected peel-and-stick samples at no additional cost to ensure your home project stays on track.